How to Set Up a Telegram Live Chat Widget on Your Website in 1 Minute Using BirdyChat
Adding a Telegram live chat widget to your website with BirdyChat allows you to connect with visitors instantly and seamlessly. By handling all responses directly in Telegram, without any extra software, you can manage customer inquiries effortlessly, keep conversations organized, and provide real-time support that improves engagement and conversions.
When multiple visitors message at the same time, BirdyChat keeps conversations organized with unique client IDs, so you can reply individually without creating separate group chats. This ensures efficient, contextual, and stress-free communication.
Follow this simple 1-minute guide to set up your BirdyChat widget and start engaging visitors immediately, whether you are running a SaaS platform, e-commerce site, or personal project.
Good to know 👉
- ✅ Your visitors doesn’t need Telegram
- ✅ Chat stays entirely on your website
- ✅ You reply from Telegram, instantly
How to create a live chat widget?
Before you start you need to have:
- 🎯 a Telegram account.
- 🎯 a website.
It is very easy to setup and takes less than ⏳ 1 minute. These are all the necessary steps:
- Open telegram bot @birdychat_bot.
- Press START and open mini App.
- Copy code for your website
Congratulations! 🎉 You just created your first live chat widget!
Customize Your Chat
Choose the Position
- Place your chat widget on the bottom-right or bottom-left of the page.
Page-Specific Widgets
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To control visibility on specific pages, embed separate widgets on different pages of your website.
Why it’s useful: Page-specific widgets let a solopreneur know exactly where the visitor is. For example, if a visitor is on the SaaS widget creation page, the message they send will go to a dedicated Telegram chat for that page. This ensures:
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Each conversation is contextual to the page.
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You immediately know where the visitor is in the workflow.
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Messages from different pages don’t mix, keeping communication organized.
Welcome Message & Auto-Reply
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BirdyChat provides a simple setup, so you don’t need to overthink autoresponses. By default:
- When a visitor sends a message, they immediately receive:
"Please give me a moment to respond to your request."(with a 3-minute timer)- If the solopreneur does not respond within that time, the visitor receives:
"Sorry, I am not able to respond right now. Please leave your email or phone number and I will contact you."
Customize Language & Response Time
You can translate these messages to your language, also you can adjust a response timeout that is sets a clear window for the solopreneur to reply, managing visitor expectations.
Copy Generated Code
After creating the widget, copy the integration code.
Embed on Your Platform
Paste the code according to your platform:
Step 5 – Conclusion
By following this guide, you can set up a Telegram live chat widget on your website in under 1 minute using BirdyChat. Your visitors can start conversations immediately, and you can respond directly from Telegram for real-time support.
✅ Try BirdyChat today and enhance your website communication!
Link to full documentation: BirdyChat Docs
Want to try BirdyChat widget for free?
Start chat with your customers via Telegram-powered widget.